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Tesla Robotaxi Officially Begins Pilot Operation

fiisual

2025/7/8

Tesla officially launched its Robotaxi pilot program on June 22, 2025 (U.S. time). The service is accessed through a proprietary mobile app, allowing riders to request rides based on their needs while offering a more personalized in-car experience. The pilot received generally positive feedback, with praise for its smooth rides and ability to respond to ambulances and detect traffic violations in real time.Despite showcasing multiple technical strengths, there were still several incidents involving system glitches and operational errors. This article also compares Tesla’s Robotaxi with competitors such as Waymo and Zoox in terms of commercialization progress. Unlike other players, Tesla has built an end-to-end autonomous driving system with high scalability, which supports faster deployment and significantly lowers per-vehicle costs.

Picture of Tesla RoboTaxi.

On June 22, 2025 (U.S. time), Tesla officially launched its Robotaxi pilot program in Austin, Texas. The initial trial is limited to select Tesla fans, investors, and influencers, with service confined to specific areas in South Austin. Rides are charged at a flat rate of $4.20 per trip.

Due to Texas regulations prohibiting autonomous vehicles without steering wheels and pedals, the pilot uses the Model Y instead of the upcoming Cybercab. Tesla deployed 10 to 20 vehicles, operating from 6 a.m. to midnight. Each vehicle has a safety monitor in the front passenger seat to ensure operational safety.

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Key Features

Robotaxi App

Picture of Tesla Robotaxi App.

Tesla’s Robotaxi rides are summoned through a proprietary mobile app. Riders can freely set their pick-up and drop-off locations and track the vehicle's ETA in real time. While waiting, users can customize seat position, temperature settings, and more. Integration with personal Tesla accounts also enables access to streaming services such as Netflix, Spotify, Hulu, and Disney+—bringing personalized entertainment to the ride.

On-Road Performance

After riding in the Robotaxi, many participants shared their experiences and videos on social platform X, with overall reactions being positive. Riders noted that Tesla’s autonomous driving already feels remarkably similar to human performance. However, it's worth noting that all participants were handpicked by Tesla, which could introduce selection bias.

Technical Highlights

Illustration of the Pros of RoboTaxi.

Videos from the pilot program showcased several key strengths in Tesla's autonomous driving system:

  • Smooth and Accurate Navigation: Riders praised the natural steering and comfortable ride. Vehicles accurately navigated to specific destinations such as restaurant parking lots—highlighting Tesla’s strength in scene recognition and precise localization.
  • Yielding to Emergency Vehicles: YouTuber “DirtyTesLa” reported that the Robotaxi correctly pulled over to let an ambulance pass, showcasing strong emergency response logic.
  • Avoiding Traffic Violations: Investor DJ Seo shared footage where the Robotaxi identified a wrong-way driver in a construction zone and maneuvered safely to avoid a collision.
  • Creating Space for Trucks: Tesla owner Zack noted that the Robotaxi shifted right while stopped at a red light to make room for a large truck to turn left—demonstrating the system’s environmental awareness.

Risks and Limitations

Illustration of the Cons of RoboTaxi.

Despite impressive tech demonstrations, some users reported issues that highlight potential hurdles for full-scale deployment:

  • Speeding Incidents: Investor Sawyer Merritt noted the car went 35 mph in a 30 mph zone; YouTuber “Herbert Ong” saw speeds of 39 mph in a 35 mph zone—suggesting room for improvement in speed limit detection and control.
  • Parking Malfunction: “Bearded Tesla Guy” experienced a malfunction where the car failed to stop safely after the "pull over" button was pressed from the rear screen. The vehicle halted in the middle of the road and required two customer service calls to complete the route—raising questions about parking system reliability and remote assistance workflow.
  • Navigation Glitch: Former Tesla podcast host Rob Maurer reported his vehicle briefly entered the wrong lane during a left turn and had to correct by crossing a double yellow line—indicating room to refine decision-making in complex traffic scenarios.

Competitor Comparison

FeatureWaymoTeslaZoox
Commercial Status25M+ miles logged (as of end-2024); 250K+ paid rides per weekPilot started June 22, 2025Expected to launch in Las Vegas by end of 2025
Cities OperatingSF, LA, Phoenix, parts of Silicon Valley, Austin, AtlantaPilot running in AustinInternal testing in SF and Las Vegas
Business ModelB2C via Waymo One or Uber appSelf-managed fleet; future plan to allow private vehicles in shared fleetFull-stack solution: R&D, manufacturing, and ops
Fleet Size~1,500 vehicles10–20 (targeting 1,000 in coming months)~20 vehicles
Vehicle TypeJaguar I-PaceNow using Model Y; future: Cybercab, RobovanCustom bi-directional design with no driver seat
Sensor StrategyLidar + camera + radar + HD mapsVision-only (cameras + AI model)Lidar + camera + radar
Ride-Hailing AppWaymo One (SF, LA, Phoenix), Uber (ATL, Austin)Tesla robotaxi appZoox app initially; possible Uber/Lyft integration
PricingHigher than Uber/Lyft (esp. short trips)Flat $4.20 in pilot phaseTBD

Outlook

Tesla shares jumped more than 8% the day after the Robotaxi pilot began, showing strong market enthusiasm. Unlike other companies that rely heavily on high-definition maps and expensive sensor suites, Tesla uses over 3.5 billion miles of real-world Full Self-Driving (FSD) data collected from its 7+ million users to develop an end-to-end vision-based system. This model enables high scalability and lower per-vehicle costs.

Tesla's upcoming Cybercab is projected to cost just 20–25% of Waymo’s vehicle costs, thanks to mass-production efficiency. Plus, current Tesla vehicles can be converted into Robotaxis via software updates. These factors give Tesla a larger potential market share and Total Addressable Market (TAM) than traditional competitors.

In short, this pilot marks a key milestone in Tesla’s Robotaxi strategy. The next crucial phase will be public rollout and how the broader market responds.

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