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fiisual Privacy Policy

The Policy (Term of Use) below apply to all websites located at and linked to the fiisual domain( fiisual.com ) and all mobile applications owned by fiisual (referred to as "the Site," "fiisual," "we," or "our" in below article). fiisual is a property of Fiisual Co., Ltd.

We highly value your privacy. This Privacy Policy explains how we collect your personal data, how it is processed and used, and how you can manage and control the data collected through fiisual. We recommend that you carefully review this Privacy Policy and our Terms of Use before using our websites, services, or engaging in transactions with us. By continuing to use fiisual, you agree to the practices described in this Privacy Policy and consent to the collection, processing, and use of your personal data.

Categories of Personal Data Collected

When you visit or use fiisual, we may collect personal data, including but not limited to:

  1. Personal Identifiers: Name, address, email address, mobile phone number, social media accounts.
  2. Personal Descriptions: Date of birth, gender, place of birth.
  3. Financial Identifiers: Credit or debit card numbers, bank account details, and account holder names.
  4. Financial Transactions: Payment amounts, payment methods, transaction records.
  5. Security Details: Passwords.
  6. Device Information: Software and hardware specifications, device identification data, IP address, cookies, and geolocation.
  7. Uncategorized Data: Files, reports, messages, or comments that cannot be categorized.

fiisual complies with the privacy policies and advertising guidelines of Facebook, Google, LINE, and Apple. Authorized personal data collected through these platforms is used solely to deliver services via fiisual. When logging in via Facebook, Google, LINE, or Apple, we collect and use only your email address and gender to provide personalized content and services.

For purchases of any membership on fiisual, financial data such as credit card information is collected, processed, and managed through our payment partners (including but not limited to ECPay, LINE Pay, TapPay, and Stripe). fiisual does not collect or process such financial information directly.

If fiisual conducts sweepstakes or promotional activities, the contact information you provide will only be used for the execution of the specific activity.

Cookies

We use cookies—small information files stored on your device via your browser—to enhance your experience. Cookies can be classified as session cookies or persistent cookies:

Based on their functionality, cookies are categorized as:

  1. Essential Cookies: Necessary for fiisual's website operations. Deleting these may hinder functionality.
  2. Security Cookies: Used for user authentication and preventing misuse of login credentials.
  3. Functional Cookies: Save browsing preferences (e.g., browsing history, language, region, device type) to enhance your experience.
  4. Analytics Cookies: Collect information about your usage to analyze and improve the site’s performance.
  5. Advertising Cookies: Used for targeted marketing, presenting content based on your previous interactions.

Personal Data Sharing Policy

Except as stated in this policy, as required by law, or to protect you or other users from threats, we will not share your personal data with third parties without your consent. When fiisual collaborates with third parties, their privacy policies will also apply.

If fiisual undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the relevant third party per the terms of the transaction. We will notify you before such a transfer, after which the third party’s privacy policy will govern the handling of your data.

While we strive to protect all personal data through reasonable technical and procedural measures, complete security cannot be guaranteed for data transmission or storage online.

Duration and Location of Personal Data Usage

fiisual will use your personal data during its operational period or until you request its deletion. Data will be processed at fiisual's operational locations (including Taiwan and other regions where outsourced partners operate).

You understand and agree that fiisual may process personal data outside the European Economic Area (EEA) as necessary to fulfill contracts. Data transferred to regions without European Commission-recognized data protection adequacy will be safeguarded with appropriate security measures under local regulations.

Shared Information

Some features on the fiisual website allow public sharing of content. By using these features, you acknowledge that the content you post will be publicly accessible.

Privacy Policy Updates

The fiisual Privacy Policy may be updated as needed to meet business requirements. Unless stated otherwise, all revisions take effect upon posting. Please review this policy regularly.

Rights to Personal Data

You may log in to your fiisual account at any time to modify or correct your personal data. You can also contact us at contact@fiisual.com to:

Please note that certain legal requirements may necessitate retaining some of your data (e.g., for freedom of speech or public interest), and the requests may limit fiisual's ability to provide certain features moving forward.

For EEA residents, under the General Data Protection Regulation (GDPR), you may exercise the following rights:

You may also file a complaint with a supervisory authority. Contact details:

https://edpb.europa.eu/about-edpb/about-edpb/members_en

Third-Party Links

fiisual may include external links to third-party websites. When you click on these links, the collection, processing, and use of your data are governed by the respective website's privacy policies or agreements. We recommend reviewing their privacy policies before using. fiisual is not responsible for how third parties handle your personal data.

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us at contact@fiisual.com .